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Read on for FAQs -- Frequently Asked Questions, and their answers. Click on the question to skip to the answer below. Got a question you don't see on this list? Click here to submit a question.

General Questions | E-mail Forwarding

General Questions

Q. How much does it cost to join the Alumni Association and receive Alumni News?
Q. As an alumni, how can I use the ASI Recreation Center?
Q. When is Homecoming?
Q. When is Open House/Poly Royal?
Q. Does the Alumni Office sell Cal Poly sportswear and other alumni items?
Q. Can you help me try to get in touch with my fraternity/sorority?
Q. I received the latest issue of the alumni magazine and noticed that the class notes section was not included, why not?
Q. Who do I contact to notify the University of a family member's death?
Q. How do I update my information with the University?
Q. How can I get a copy of my diploma?
Q. How can I get a copy of my transcripts?
Q. How can I contact another alumnus/na?
Q. How do I add/remove my name from your mailing list?
Q. How do I remove my e-mail from the Alumni E-mail distribution lists?
Q. How do I become a member of the Alumni Association?
Q. If my membership has lapsed, is it considered a renewal or new membership?
Q. Where can I find out about insurance coverage?
Q. When is commencement?
Q. How do I get tickets to Athletic events?
Q. How can I take an online tour of Cal Poly?
Q. How do I make a donation to Cal Poly?

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E-mail Forwarding

Q .What is a Lifetime E-mail Forwarding address?
Q. Will my E-mail Forwarding account replace my existing e-mail account?
Q. How do I signup for a Lifetime E-mail Forwarding address?
Q. What is my default username and password?
Q. What if my username and password don't work?
Q. Can I change my default username or password?
Q. Are there restrictions on my password?
Q. What if I use an older browser that doesn't support SSL encryption?
Q. Can I choose my own E-mail Forwarding address?
Q. Will my biographical information be sent to Alumni Records?
Q. What if I forgot my user name or password?
Q. Can I change my e-mail forwarding address?
Q. Will my information be released to anyone?
Q. What information is displayed in the online directory?
Q. What if I do NOT want to be displayed in the online directory?
Q. What if I do NOT want to receive e-mail from Cal Poly?
Q. How can I change my preferred e-mail address?
Q. Can I change information in the online directory?
Q. Can I search the online directory for fellow alumni?
Q. Who should I contact if I am having trouble with my account?

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Answers


Q. How much does it cost to join the Alumni Association and receive Alumni News?

A. Since the summer of 2011, the Alumni Association Board of Directors have changed the CPAA membership model to a Universal model, meaning all alumni of Cal Poly - San Luis Obispo are now automatically a part of its Alumni Association! The Board of Directors decided to make this change (following the membership model of many schools around the nation) in order to provide services to all our alumni, and to prevent membership from being a barrier to accessing these benefits. Since the implementation of the universal model, we have seen a great increase in turnout by our fellow alumni to events ranging from Homecoming to regional networking socials.  In short, alumni benefit more from the all-inclusive model because every Cal Poly alumnus is now connected.

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Q. As an alumni, how can I use the ASI Recreation Center?

A. Membership to the Rec Center is available for alumni for a fee. Details on the pricing scheme are listed at http://www.asi.calpoly.edu/membership. Only students, alumni, faculty, staff, and their spouses are allowed to purchase a membership at the Rec Center.

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Q. When is Homecoming?

A. Homecoming is usually in October or early November of each year. You can visit the Web site at www.homecoming.calpoly.edu for more information or call the Alumni Office at (805) 756-ALUM (756-2586).

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Q. When is Open House/Poly Royal?

A. Open House is always the third week of April, unless the date falls on a holiday weekend. To confirm the date please refer to their web site at http://studentlife.calpoly.edu/orientation/openhouse/ or call the Open House Office at (805) 756-7576.

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Q. Does the Alumni Office sell Cal Poly sportswear and other alumni items?

A. The Alumni Association currently does not sell these items, but you can buy sportswear and other materials at El Corral Bookstore. The bookstore has two locations in San Luis Obispo to serve you best. Contact them at (800) 367-0771 or tkaiser@calpoly.edu, or visit the store's Web site www.elcorralbookstore.com.

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Q. Can you help me try to get in touch with my fraternity/sorority?

A. Find contacts and information about fraternities and sororities on the Greek Life web pages at: http://studentlife.calpoly.edu/greek/.

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Q. I received the latest issue of the alumni magazine and noticed that the class notes section was not included, why not?

A. Because of space constraints, we have moved Class Notes and In Memoriam to our PolyLink website. This allows us to post a greater number of class notes in a timelier manner. If you would like to submit a Class Note, please login to PolyLink at www.calpolylink.com.

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Q. Who do I contact to notify the University of a family member's death?

A. Submit the information including the full name of deceased, class year and college, date of death and city of last residence. Forward the information to alumni@calpoly.edu.

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Q. How do I update my information with the University?

A. If you have recently changed your home postal/e-mail address, your business postal/e-mail address, telephone numbers, marital status or other information; you may update your information by clicking on the “Update Your Contact Info ” in the right hand menu above.

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Q. How can I get a copy of my diploma?

A. Contact the El Corral Bookstore at (800) 367-0771 for re-ordering diplomas.

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Q. How can I get a copy of my transcripts?

A. The Office of Academic Records can help you with that. Please see their Web site at www.ess.calpoly.edu/_records/stu_info/trans_orders.htm.

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Q. How can I contact another alumnus/na?

A. The easiest way for you to locate another alum is to use the Alumni Locator Service provided by the Alumni Association, or you may also send an e-mail to alumni@calpoly.edu. Please include as much information as possible about the person so that we will have the best chance of locating them (i.e. first, middle, last name; major; class year, etc). Because of the Federal Educational Rights and Privacy Act (FERPA) and California Information Practices Act, we cannot release information directly. Make sure to include your contact information and we will forward it to that person so they can contact you.

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Q. How do I add/remove my name from your mailing list?

A. Please send your request to alumni@calpoly.edu and provide your current mailing and contact information. In the e-mail, please specify what types of mailings you would no longer like to receive.

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Q. How do I remove my e-mail from the Alumni E-mail distribution lists?

A. Complete our online form and follow the instructions.

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Q. How do I become a member of the Alumni Association?

A. If you attended Cal Poly for at least 36 units, you are considered an alum and are automatically a part of the Cal Poly Alumni Association! If you would like an Alumni ID Card, you can fill out our online form and we will mail one to you as soon as possible (typically 5-10 business days).

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Q. If my membership has lapsed, is it considered a renewal or new membership?

A. Memberships no longer lapse since all Cal Poly - San Luis Obispo alum are now automatically included in the Alumni Association. If you have an expired ID Card from before the switch to a Universal model was made, you can fill out our online form and we will mail one to you as soon as possible (typically 5-10 business days).

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Q. Where can I find out about Insurance coverage?

A. The Cal Poly Alumni Association is committed to serving the welfare and benefit of its graduates. In this regard, we are pleased to inform you about the benefit programs administered by the Alumni Insurance Services of Marsh Affinity. For specific information, visit our Affinity & Business Partners web page.

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Q. When is Commencement?

A. Please refer to the Commencement Web site at commencement.calpoly.edu for the exact date, times and college ceremonies.

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Q. How do I get tickets to Athletic events?

A. Go to www.gopoly.com to purchase tickets online. You can also call 805-756-5806.

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Q. How can I take an online tour of Cal Poly?

A. Go to http://admissions.calpoly.edu/prospective/viewbook to take an online tour.

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Q. How do I make a donation to Cal Poly?

A. The university is pleased to offer an online secured site for making donations. You can visit the site at www.giving.calpoly.edu. If you would like to make a donation in another form, please contact University Advancement by phone (805-756-6448) or through email (giving@calpoly.edu).

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E-Mail Forwarding Questions

 


 

Q. What is a Lifetime E-mail Forwarding address?

A. A lifetime e-mail forwarding address is a service exclusively offered to Cal Poly alumni by the Cal Poly Alumni Association. Your @alumni.calpoly.edu account is simply a "reflector" account which forwards e-mail to your preferred address (e.g. a gmail or hotmail account). Simply share your e-mail forwarding address with your friends and family, and you'll stay in touch forever.

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Q. Will my E-mail Forwarding account replace my existing e-mail account?

A. No. Your e-mail forwarding account is simply a "reflector" which forwards e-mail sent to your e-mail forwarding address ("email"@alumni.calpoly.edu) to your preferred e-mail address. You still need Internet access and an e-mail provider. Once you graduate, your Central Unix and OpenMail accounts will be purged within one quarter from when your degree is posted. You must get another e-mail provider after you graduate.

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Q. How do I signup for a Lifetime E-mail Forwarding address?

A. To create an account, follow these steps:

1. Go to Email Forwarding
2. Click on "Sign Up"
3. Enter your username and password
4. Complete the New Account Request Form and click "Send Form"

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Q. Can I choose my own E-mail Forwarding address?

A. Yes. When you complete the New Account Request Form, you have the option of entering 4 choices for a username in order of preference. All username selections will be screened for appropriate language, so there is a chance that you might not get your choice. There is also a possibility that your choices have already been used by another user. If all of your choices are taken, we'll contact you for additional choices.

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Q. Will my biographical information be sent to Alumni Records?

A. Yes. Once you complete the New Account Request Form, your information will be sent to Advancement Services and they will update your alumni records. For further biographical updates, contact Advancement Services directly at (805)756-1555 or e-mail gift-bio-updates@calpoly.edu.

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Q. What if I forgot my user name or password?

A. If you forgot your username or password, we can reset your password and send you an automated response with your login information. Simply, fill out our login request form and provide us with your e-mail forwarding address. The automated response will be sent to your e-mail forwarding address.

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Q. Can I change my e-mail forwarding address?

A. Yes. If you would like to change your e-mail forwarding address, send e-mail to webmaster@alumni.calpoly.edu.

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Q. Will my information be released to anyone?

A. Your biographical information is sent to Advancement Services in order to update your official alumni records. Your biographical information is considered CONFIDENTIAL and will not be released. However, if you choose to be included in the online directory, some data will be available to other people searching the online directory.

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Q. What information is displayed in the online directory?

A. The online directory contains your name, maiden name, degree information (major, department, college, year, and degree) and your e-mail forwarding address.

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Q. What if I do NOT want to be displayed in the online directory?

A. If you prefer to be excluded from the online directory, you can change your preferences by following these steps:

1. Go to Email Forwarding
2. Enter your username and password
3. Click on "Update account"
4. Modify your information and click "Update"
5. Verify your information and click "Verified"

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Q. What if I do NOT want to receive e-mail from Cal Poly?

A. If you prefer to be excluded from e-mail sent from Cal Poly, you have several options:

- Include me in e-mail's from Cal Poly.
- Include me in e-mail's from my College/Program ONLY.
- Include me in e-mail's from other Cal Poly programs ONLY. (ie: Athletics, Library, etc.)
- Include me in e-mail's from the Cal Poly Alumni Association. (ie: chapter events, memberships, etc.)
- Include me in e-mail's from any of the above areas.

You can change your preferences by filling out and submitting this form.

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Q. How can I change my preferred e-mail address?

A. To change your preferred e-mail address online, follow these steps:

1. Go to Email Forwarding
2. Enter your username and password
3. Click on "Update account"
4. Modify your information and click "Update"
5. Verify your information and click "Verified"

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Q. Can I change information in the online directory?

A. Yes. Some information in the online directory is changeable. To change your online directory information, follow these steps:

1. Go to Email Forwarding
2. Enter your username and password
3. Click on "Update account"
4. Modify your information and click "Update"
5. Verify your information and click "Verified"

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Q. Can I search the online directory for fellow alumni?

A. Yes. You can search the online directory for fellow alumni who are also participating in the Cal Poly Alumni Network. To search the online directory, follow these steps:

1. Go to Email Forwarding
2. Enter your username and password
3. Click on "Search the online directory"
4. Enter your search criteria and click "Submit Query"

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Q. Who should I contact if I am having trouble with my account?

A. If you are experiencing technical difficulties with your account, send e-mail to webmaster@alumni.calpoly.edu.

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Q. What is my default username and password?

A. We have assigned your username and password a default value. Your username is your social security number. Your password is uppercase first name initial, lowercase last name initial, and your birth date (mmddyyyy). Example: Mr08051970.

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Q. What if my default username and password don't work?

A. There might be several reasons why your default username and password don't work:

* Alumni Records does not have your correct social security number
* Alumni Records uses your legal name as stored in the official academic records and you are using a nickname
* Your browser does not support SSL encryption technology

Send an e-mail to webmaster@alumni.calpoly.edu.

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Q. Can I change my default username or password?

A. Yes. To change your default username or password, follow these steps:

1. Go to Email Forwarding
2. Click "Change E-mail Forwarding Username and Password" link
3. Enter your username and password
4. Complete the Account Modification Form and click "Update"
5. Close all browser windows and login again

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Q. Are there restrictions on my password?

A. Yes. Your password must meet the following rules:

1. Must be between 5 and 10 characters
2. Must contain at least one lowercase letter
3. Must contain at least one uppercase letter
4. Must contain at least one number

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Q. What if I use an older browser that doesn't support SSL encryption?

A. We are aware that browsers Netscape 4.05 (or earlier) or Internet Explorer 4.01 (or earlier) do not support our current security model using SSL encryption technology. To upgrade your browser, follow these links:

Mozilla Firefox

Internet Explorer

Google Chrome

If you are unable to sign-up through our online registration form, you may call the Cal Poly Alumni Association at (888) CAL-POLY (225-7659) or (805) SLO-ALUM (756-2586) directly and register via the telephone.

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